JOB DESCRIPTION :
Customer Service
- Greet and serve customers politely and efficiently.
- Take orders accurately (dine-in & takeaway).
- Handle payments and operate the POS system.
- Attend to customer requests and resolve minor complaints.
Food & Beverage Preparation
- Prepare food and beverage according to SOP.
- Assist kitchen team in food plating and portioning (if assigned).
- Maintain product quality and consistency.
Outlet Cleanliness
- Clean tables, floor, and working areas before, during, and after shifts.
- Ensure hygiene and sanitation standards are always met.
Team Support
- Cooperate with team members to ensure smooth outlet operation.
- Follow instructions from supervisor/manager promptly.
- Help with restocking, setup, and end-of-day closing tasks.
Compliance
- Follow all company SOPs including grooming, hygiene, and safety.
- Adhere to outlet rules, shift schedule, and attendance requirements.
JOB REQUIREMENT :
Education:
- Minimum SPM or Diploma in F&B, Hospitality, Business Management, or equivalent.
Experience:
- No experience required – training will be provided.
- Experience in café/restaurant/F&B service is an added advantage.
Skills Required:
- Able to communicate well in Bahasa Melayu or English
- Friendly, responsible, and customer-oriented
- Able to work in a team and under minimal supervision
- Willing to learn and follow SOP
Others
- Willing to work shifts, weekends, and public holidays
- Physically fit and able to stand for long hours
- Punctual and committed to assigned schedule
- Willing to be transferred/placed at any outlet if needed
BENEFITS :
- Basic salary range from RM1,700 based on experience.
- Performance incentive
- Medical outpatient include dental RM800 per year
- Group insurance
WORKING HOUR :
45 hours on six-day work week basis. The working hours, schedules and rest days for the outlet employees will be arranged and determined by the Outlet Head on a roster basis in accordance with the Company’s operational policies.
WORK LOCATION :
OldTown White Coffee (LG-12 & LG-13, Lower Ground Floor, The Street, Kluang Mall, Jalan Rambutan, Bandar Kluang, 86000 Kluang, Johor)
Job Type: Full-time
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Health insurance
Schedule:
- Rotational shift
Supplemental Pay:
- Yearly bonus
Application Question(s):
- What is your expected salary ?
- When you can start to work ?
Work Location: In person
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