Requisition ID: 59296
Position Type: FT Permanent
Workplace Arrangement: #LI-Hybrid
About Kerry
About the role
- Work Location : 1Powerhouse, PJ (5mins walk from MRT Bandar Utama)
- Reporting Line : Regulatory Manager
- Working Hour : 12 PM - 9 PM
The primary responsibility of this role is to manage daily regulatory inquiries and facilitate information fulfillment for both internal and external stakeholders regarding finished goods produced within the European region. Success in this position requires close collaboration with relevant teams, including Regulatory Scientific Affairs, RD&A, Quality, and Account Managers. This role plays a crucial part in driving business growth and maintaining a competitive advantage by ensuring that all customer-facing information is accurate, consistent, and efficiently delivered—getting it right the first time.
Key responsibilities
- Efficiently execute regulatory product documentation and requests within agreed service timelines.
- Accurately manage technical and customer documents and data under tight deadlines, following established processes and structures.
- Develop and maintain various documents, including technical documentation for commercialized products and standard operating procedures, utilizing multiple software and databases for information management.
- Foster effective working relationships with internal stakeholders (RDA, QA, Operations, and Commercial) and external partners.
- Oversee individual and departmental Key Performance Indicators, striving for excellence in all KPI-related activities.
- Collaborate with internal and external stakeholders to drive continuous improvement initiatives, proactively identifying and implementing process enhancements.
- Perform administrative tasks within defined guidelines, including record-keeping, correspondence management, meeting scheduling, and ensuring compliance with company policies and procedures.
- Maintain flexibility to adapt to evolving business needs
Qualifications and skills
- Degree in Food Science, Chemistry, Biology, Biotechnology, or related Life Science discipline.
- Minimum 1-3 years of related experience in food industry in Regulatory, Quality Assurance or R&D.
- Extensive knowledge on quality management and regulation associated with food industry.
- Experienced in dealing with customer queries request management.
- Possess excellent interpersonal and communication skills in leading discussions and presentations.
- Experienced in working with cross functional team for a common objective and goals.
- Experience in SAP, Optiva, Power BI, and Salesforce systems is an advantage.
Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.
Recruiter: #LI-JT1
Posting Type: LI
