Key Responsibilities
- Lead program activities and act as the main liaison between the company and customers.
- Coordinate with cross-functional teams (Production, Engineering, Quality, Supply Chain, etc.) to ensure program success.
- Plan, monitor, and track project milestones, production schedules, shipment commitments, and revenue targets.
- Handle customer issues promptly, implement corrective actions, and ensure timely closure.
- Prepare reports, documentation, and updates for internal management and customers.
- Maintain and update program databases, including PO management.
- Support ECO (Engineering Change Order) and ECN (Engineering Change Notice) processes.
equirements
- Bachelor’s Degree in Business Administration, Economics, Engineering, or related field.
- Minimum 3 years of experience in program management or administration, preferably in EMS / manufacturing industry.
- Knowledge of program lifecycle management and customer relationship handling.
- Experience in ECO/ECN management is an advantage.
- Excellent communication, leadership, and interpersonal skills to work with cross-functional teams.
- Strong analytical, problem-solving, and organizational skills.
- Proficient in Microsoft Office (Excel, Word, PowerPoint) and project tracking tools.
- Good command of English and Bahasa Malaysia (written and spoken).
- Ability to communicate in Mandarin will be an added advantage.
- Able to work independently with minimal supervision and meet deadlines.
Benefits
- Competitive salary package
- Performance bonus / annual increment
- Medical & hospitalisation coverage
- Group insurance (SOCSO, EIS & EPF included)
- Annual leave, sick leave & statutory leave entitlement
- Career development & training opportunities
- Company annual dinner, team building & festive events
- 5-day work week: Monday – Friday, 8:00 AM – 5:30 PM (No weekends)
Company Address
Cape Manufacturing Sdn Bhd
6, Jalan Belati, Kawasan Perindustrian Kampung Maju Jaya, 81300 Skudai, Johor Darul Ta'zim
Job Types: Full-time, Permanent
Pay: RM2,200.00 - RM4,400.00 per month
Benefits:
- Additional leave
- Cell phone reimbursement
- Dental insurance
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Experience:
- Program Management : 3 years (Required)
Language:
- English (Required)
- Mandarin (Required)
Work Location: In person
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