Barista: Job Responsibilities
- Basic latte art skills
- Maintains a friendly, pleasant and neat image to guests.
- Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios).
- Prepare beverages following recipes.
- Serve beverages and prepared food, like cakes, pastries and muffins.
- Receive and process payments (cash and credit cards).
- Cleaning work areas, coffee machines, and equipment.
- Maintain stock of clean mugs and plates.
- Check if brewing equipment operates properly and report any maintenance needs.
- Communicate customer feedback to managers and recommend new menu items.
- Always check personal hygiene and be well-groomed in appearance.
Service crew: Job Responsibilities
- Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
- Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
- Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.
- Ensure cafe cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
- Provide counter/take-away service.
- Provides courteous service to guest and respond promptly to guests inquiries, complaints or requests
- Maintain a neat and tidy appearance by wearing a uniform and adhering to a corporate dress code.
- Project a positive and professional image.
- Always check personal hygiene and be well-groomed in appearance
- Working Location: Menara Ken (TTDI)
Required:
- Must be at least 18 years old and fluent in English & Bahasa Malaysia
- A bonus point if you are fluent in other dialects.
- Positive attitude, outgoing and commitment to customer satisfaction
Job Type: Part-time
Pay: RM11.00 per hour
Expected hours: 8 – 12 per week
Benefits:
- Opportunities for promotion
Schedule:
- Day shift
- Night shift
Supplemental Pay:
- Attendance bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
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