Description
Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.
We believe we can create a world in which people are empowered to build the life they dream of no matter who they are or where they are. One customer, one family, one community at a time.
ABOUT THIS ROLE
Our friendly retail teams are committed to provide the most trustworthy, easy and pleasant experiences for our customers. Always facing our customers directly, they are the face of our company and one of our most vibrant teams.
ROLES & RESPONSIBILITIES
- Interact with customers face to face to receive and process all of Ria's products such as money transfers, money orders, selling and buying foreign currency.
- Accurately verify or enter the customer's information on our systems.
- Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations.
- Recognize problems, issues or complaints during queries and propose solutions or escalate to the management team.
- Keep up to date with Ria's products, services and policies.
- Balance your cash register and prepare cash for bank deposit.
- Prepare your daily transactions record.
- Perform other duties as assigned or requested by your colleagues and superiors.
POSITION REQUIREMENTS
- Ability to work flexible schedules, including weekends.
- Some computer knowledge with ability to use MS Word and Excel.
- Cash handling experience is highly preferred.
- Strong customer service skills.
- A valid work permit is a must.
Your positive attitude and effective communication skills will be essential to work alongside your team members and create outstanding services for the customers.
Ria values diversity and is proud to be an equal-opportunity employer. We provide equal opportunities to all employees and applicants, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Check out our website to learn more about the company at: http://www.riamoneytransfer.com/
