The Group You’ll Be A Part Of
The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business.
Job Summary
The Trade Operations Manager is responsible for leading, managing, and optimizing end-to-end trade compliance and logistics operations for imports and exports under the Licensed Manufacturing Warehouse (LMW) scheme. The role ensures full regulatory compliance with Malaysian Customs (RMCD), manages cross-functional trade documentation, and supports efficient goods movement to meet operational, financial, and customer commitments. This role requires a strong mix of regulatory expertise, business acumen, data-driven decision-making, and project leadership to support operational growth and maintain robust compliance in a dynamic, evolving trade environment.
- Lead the daily execution of import/export operations in compliance with LMW and RMCD regulations.
- Maintain LMW license validity and ensure all conditions are met, including reconciliations of raw material imports, usage, and finished goods exports, and timely submission of monthly reports.
- Manage Customs declarations, duty exemptions, permit applications and other relevant trade documents.
- Maintain audit-ready documentation for RMCD, MITI, and related agencies.
Job Responsibilities
- Liaise with Malaysian Customs (RMCD), forwarding agents, and other regulatory bodies on compliance matters.
- Stay abreast of evolving customs programs and interpret them into operational advantages, focusing on AEO program.
- Lead negotiations and strategic discussions with Customs officers and other stakeholders during audits, inspections, or license renewals.
- Keep abreast of changes in trade regulations and translate them into operational requirements.
- Analyze trade flow impact on landed cost, duty exposure, assess trade risk with propose mitigation plan.
- Collaborate with SCM to align trade decisions on lead times, delivery schedules, and trade strategies.
- Use Power BI to build dashboards and monitor key performance indicator.
- Interpret data trends to make informed decisions and drive improvements.
- Participate in new product launches and cross-functional projects, including automation, system enhancement, or process reengineering.
- Document SOPs and promote standardization across regional/global sites where applicable.
Requirements
- Collaborate with a team of analysts to meet performance targets.
- Foster collaboration across departments (SCM, Legal, Finance) to ensure trade alignment and readiness.
- Escalate and resolve operational bottlenecks and regulatory risks efficiently.
- Drive continuous improvement in trade process efficiency, accuracy, and compliance automation.
Preferred Qualifications
- Bachelor’s degree in Logistics, Business, International Trade or related field.
- Minimum 7–10 years of experience in trade compliance or logistics, with at least 3 years in a managerial capacity.
- Strong knowledge and understanding of Malaysia’s LMW framework, bonded warehouse operations and Free Commercial Zone operations.
- Proficient in customs systems (e.g. Customs SMK, DagangNet), ERP platforms (SAP), and data visualization tools (Power BI).
- Proven project management skills.
- Excellent communication and stakeholder engagement skills.
- Strong interpersonal, negotiation, and influencing skills — especially in dealing with Customs, regulatory bodies, and internal stakeholders.
- Experience in fast-paced manufacturing or high-tech environments is an advantage
Our Commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
