Job Title: Marketing Executive
About Us
We are a diverse group of companies with multiple brands under our umbrella. Our businesses range from pet-related products to healthcare and rehabilitation solutions, all driven by the same commitment to quality and customer satisfaction. Guided by our core values of manner, respect, and patience, we aim to deliver trusted products and caring service across every brand we represent.
Location: D-1-01, Jalan OS, One South Street Mall, 43300, Seri Kembangan, Selangor, Malaysia
Working Hours: Monday - Saturday (6 days per week. Rest day: Sunday)
Employment Type: Full-time
Salary Range: RM2,500 – RM3,500/month (Based on Experience and Qualification)
Job Scope & Responsibilities
- Answer customer calls politely and professionally.
- Understand customer needs and recommend suitable products.
- Provide occasional face-to-face sales support in-store during peak hours or when the showroom is crowded.
- Maintain accurate knowledge of product features, specifications, and benefits.
- Design and prepare marketing materials for e-commerce platforms (e.g., Shopee, Lazada, website, social media).
- Create engaging TikTok videos and other social media content to build brand awareness and attract new customers.
- Assist in planning and executing marketing campaigns to increase product visibility and sales.
- Ensure all marketing content reflects the company’s branding, tone, and values.
- Work closely with the sales and operations team to ensure smooth customer experience.
- Provide feedback from customers to help improve products and services.
Requirements:
- Degree holder in Marketing, Business, Communications, or related fields OR equivalent working experience.
- Good command of spoken English, Bahasa Malaysia and Mandarin.
- Clear pronunciation and professional phone etiquette are essential.
- Creative skills in designing marketing materials (basic graphic design, Canva, Photoshop, or equivalent).
- Strong communication and interpersonal skills with a patient and respectful attitude when dealing with customers.
- Comfortable with occasional in-person customer interactions and sales support.
- Ability to multitask and manage priorities in a fast-paced environment.
- Previous experience in e-commerce marketing is an advantage.
Able to start immediately is a plus.
Job Types: Full-time, Permanent
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Additional leave
- Opportunities for promotion
- Professional development
Application Question(s):
- How long is your notice period?
- What is the highest level of education you have completed?
- How many years of marketing experience do you have in e-commerce?
Language:
- Mandarin (Required)
- Bahasa (Required)
- English (Required)
Work Location: In person