Manager, GT-TSS, Security Operations Centre (SOC Tier-2 Security Analyst)

1. Handle escalated security incident investigation and response from Tier-1: SOC Analyst.
2. Oversight on security incident response activities performed by Tier-1: SOC Analyst.
3. Proactive service improvements of monitoring & response playbooks to include lessons learnt from past incidents and perform deep-dive analysis on identified/known Tools, Techniques and Procedures (TTPs) of the cyber-attacks.
4. Keep abreast on latest cyber security threats and vulnerabilities, in line with the changing Threat Landscape, Regulatory and Compliance requirements.
5. Validates and evergreen the cyber security incident response plans, playbooks and other relevant Standard Operating Procedures within Cyber Defence Centre.
6. Work closely with Service Management: Incident Management for collective response and situational awareness.
7. Participate in the cyber stress testing and Table Top Exercises (TTXs)
8. Utilizes and adheres to defined workflow and processes driving the Incident Response and mitigation efforts.
9. Collects supporting information and/or relevant artifacts in support of Incident Response activities.
10. Escalates and hands off to team members and leadership based on defined threat and priority determination.
11. Conducts technical analysis on impacted systems to determine impact, scope, and recovery from active and potential cyber incidents.
12. Leverages Forensics tools, techniques, and capacities to support Cyber Incident Response activities.
13. Documents results of cyber threat analysis and subsequent remediation and recovery in an effective and consistent manner.
14. Executes the Incident Response lifecycle and coordinating remediation activities throughout the Verizon organization and its lines of business as a part of Cyber Incident Handling.
15. Recommends solutions to optimize both technical and process/procedure aspects of the end to end incident lifecycle.
16. Produce security incident report
17. This position involves an “on-call” rostering component for escalated incidents.

Qualifications 

(Basic Degree/Diploma, etc.)

• Bachelor's Degree or Professional Qualification in the relevant discipline (IT / Cybersecurity / Computer Science)

• Security certifications e.g. CEH, CompTIA Security+, Splunk Core Certified Power User, ECIH, etc. are preferred.
• Network certifications e.g. CCNA, CCNP, etc are added advantages

• Minimum of 4 years of experience in IT security, preferably in IT/Cyber security monitoring, incident response, threat intelligence analysis role of a banking environment

Competencies/Skills

(Essential to succeed in this job)

Technical/Functional skills

• 4+ years of work experience in one or more of the following roles: SOC Analyst, Security Incident Response, Cyber Threat Hunter, Cyber Crime investigations, Cyber Threat Analysis, Cyber Threat Campaign Tracking.
• Understanding of common operating systems and IT Infrastructure such as Windows, Unix/Linux, Active Directory, firewalls, proxies, etc.
• Familiarity with automation concepts and proficiency in scripting languages such as Python, Perl, JavaScript, Powershell, etc.
• Strong analytical skills and critical thinking skills
• Effective communication skills (both written and verbal)
• Strong organization, prioritization, and rationalization skills.

Personal skills (Soft Competencies [Core/Leadership])

• Highly results-oriented and can work independently.
• Ability to build relationships and interact effectively with internal and external parties.
• Ability to plan, organize and prioritize tasks.
• Ability to work effectively as a team.
• Good analytical, technical, written and verbal communication skills.