We are looking for a reliable Logistics Customer Service Assistant to assist with logistics operations, handle customer inquiries, and ensure timely deliveries.
Key Responsibilities:
- Customer Support: Handle logistics-related inquiries and provide updates on order status and delivery schedules.
- Order Management: Assist in processing orders and ensure timely deliveries. Track shipments and update customers.
- Logistics Coordination: Communicate with internal teams and suppliers to ensure smooth deliveries.
- Documentation: Maintain accurate records of shipments and customer interactions. Assist with basic reports.
- Problem Resolution: Report and help resolve issues such as delays or discrepancies.
Job Requirements:
- SPM , diploma in logistics or equivalent.
- 1 year of experience in customer service or logistics (preferred).
- Good communication skills in English and Bahasa Malaysia.
- Basic knowledge of Microsoft Office.
- Strong attention to detail and problem-solving skills.
Job Type: Full-time
Pay: RM1,500.00 - RM2,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Customer Care Specialist: 1 year (Preferred)
Language:
- English (Preferred)
- Bahasa (Preferred)
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