This Livestreaming Manager will serve as the primary liaison between our internal execution teams and client stakeholders to ensure seamless campaign delivery across AI-driven livestream projects. This role is critical to maintaining project momentum, meeting deadlines, and driving continuous performance improvements through data-driven insights and clear communication.
What You'll Do
- Act as day-to-day contact for clients, managing expectations and project scope
- Conduct regular status calls and align on deliverables, timelines, and KPIs
- Translate client briefs into clear execution plans for execution team
- Create and maintain detailed project timelines, ensuring no milestones are missed
- Collaborate with execution team, regional execution manager and product team to communicate requirements
- Prepare weekly/monthly performance reports (GMV, engagement, conversion metrics)
- Identify optimization opportunities and brief execution teams with actionable recommendations
- Monitor scope creep; document and approve changes in deliverables or timelines
- Update client and internal stakeholders on any scope adjustments
- Review all pre-live scripts, visuals, and promo bundles for accuracy and brand compliance
- Post-live debriefs to capture lessons learned and best practices
- Identify opportunities within existing and new brand accounts
- Proposal creation, client presentations, and livestream strategy pitching
- Provide performance insights to help secure renewals and new campaign briefs
- Collaborate with business development on client onboarding and livestream planning
- Maintain strong client relationships to ensure long-term retention and satisfaction
Who You Are
- Bachelor’s degree in Business, Marketing, Communications, or related field
- 2-3 years of account management or project management experience in digital media, e-commerce, or livestreaming
- Familiarity with livestream platforms and basic understanding of performance metrics (GMV, CTR, conversion rate)
- Exceptional stakeholder-management skills; able to juggle multiple client requests without missing deadlines
- Strong written and verbal communication in Englis
- Highly organised with advanced proficiency in Excel/Google Sheets and project-management tools
- Analytical mindset: comfortable interpreting data and creating concise, actionable reports
Why You'll Love It
- Innovative Environment: Be at the forefront of AI-powered livestream commerce
- Growth Opportunities: Room to develop client-facing and strategic skills in a fast-scaling business
- Competitive Salary
- Performance Review (twice a year)
- Yearly Performance Bonus
- Annual MVP Awards
- Work in a professional, active, international, and dynamic environment
- Good chance to explore new trends in the digital market
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