Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.
Shape your Career with Citi
We’re currently looking for a high caliber professional to join our team as Officer, KYC Operations Client Executive Hybrid (Internal Job Title: KYC Operations Analyst 2 - C10) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
- Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
- Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
- We have a variety of programs that help employees balance their work and life.
The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.
In this role, you’re expected to:
- Manage KYC for Citi's Premium Clients, reaching clients for KYC documentation, act as client liaison, and ensure smooth client experience.
- Work on shifting schedule.
- Conduct client profile reviews for customer accounts
- Review all information and documentation ensuring compliance with local regulation and Citi standards
- Update KYC forms and client profiles according to policy requirements
- Follow up with clients to ensure information is received before due dates
- Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
As a successful candidate, you’d ideally have the following skills and exposure:
- Bachelor’s/University degree or equivalent experience
- 2-4 years of relevant experience preferably as KYC Maker or KYC Checker
- Language Proficiency is a plus (Thai, Mandarin, Chinese, Cantonese, Japanese proficiency)
- Experience in banking operations, preferably in the client account opening and pre-requirements process
Take the next step in your career, apply for this role at Citi today
https://jobs.citi.com/dei
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
#hybrid #LI-AR1
- Role of KYC Client Executive: Will manage Large Global group wide relationships for Citi and be the primary point of contact for KYC to clients in scope
- Ensure positive client experience during KYC
- Resolve any and all KYC related issues raised by clients in scope
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Job Family Group:
Operations - Services------------------------------------------------------
Job Family:
Business KYC------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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View Citi’s EEO Policy Statement and the Know Your Rights poster.
