Company: R E & S Enterprises (M) Sdn Bhd
Location: Mont Kiara, Kuala Lumpur
As an IT Executive, you will play a key role in enhancing our outlet operations by configuring and maintaining POS systems and digital ordering platforms (Bring-Your-Own-Device, BYOD). You’ll also help turn data into insight by developing impactful reports using SSRS and Crystal Reports on Microsoft SQL databases.
This role is ideal for someone passionate about making technology work seamlessly in a fast-paced F&B environment and eager to grow with an expanding F&B brand.
If you’re the right candidate, come and join us on this exciting journey.
RESPONSIBILITIES:
- Manage and maintain POS configuration across multiple restaurant brands.
- Collaborate closely with vendors to configure and validate digital menus.
- Develop and enhance SSRS/Crystal reports to support operations, finance, and marketing insights.
- Use SQL and stored procedures to perform data extraction, create and maintain stored procedures, and troubleshoot data-related issues.
- Coordinate with internal teams (Operations, Marketing, Group IT) and external partners to ensure accurate and timely menu updates.
- Provide support for POS and Digital menu related issues.
- Work with vendors and internal stakeholders on IT projects and integrations.
- Maintain licenses, backups, and system documentations.
- Maintain IT infrastructure including routers, modems, PCs, printers, and network equipment at outlets and office.
- Track, manage, and update IT inventory (hardware and software), including asset movement, repairs, replacements, and procurement planning.
- Conduct regular audits to ensure IT assets are properly recorded, maintained, and aligned with operational needs.
Requirements:
- Bachelor's degree, Diploma, or equivalent qualification in Information Technology, Computer Science, or related field.
- Minimum 2-3 years of experience in IT support, POS system support, data reporting, or related roles.
- Strong knowledge of SQL stored procedure scripting and query optimization.
- Hands-on experience with SSRS (SQL Server Reporting Services) and report customization.
- Familiarity with POS system support in a multi-outlet F&B environment.
- Good communication skills to liaise effectively with vendors, internal teams, and stakeholders.
- Self-motivated with the ability to work independently in a fast-paced, operationally driven environment.
- Willingness to support after-office hours or weekend work when required, especially during urgent rollouts or troubleshooting.
Perks & Benefits
- Commission and bonus
- Regular team activities
- Medical & Insurance Coverage
- Open culture
- Personal development opportunities
We're hiring across multiple roles and levels — from fresh grads to experienced professionals!
Explore exciting opportunities and let us match you with the right position. Just send us your resume, and we’ll connect you with the right hiring manager!
Email your resume to: [email protected]
Job Type: Full-time
Pay: RM3,500.00 - RM4,800.00 per month
Benefits:
- Health insurance
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
- Performance bonus
Work Location: In person
