Are you passionate about enhancing the international student experience and helping students succeed in their academic journey? If so, we invite you to join our dynamic team at ELS Language Centres, Malaysia, as International Student Advisor.
Position Overview:
As an International Student Advisor/Student Advisor at ELS Language Centres, Malaysia, you will play a pivotal role in supporting and enriching the educational journey of our diverse student body. Reporting directly to the Centre Director and Director of Operations, you will be responsible for various aspects of student welfare and development, ensuring a positive and engaging student experience both within our centre and beyond.
Job Duties
The International Student Advisor/Student Advisor is responsible for performing the following specific duties:
Student Welfare
1. Assisting students in their basic needs e.g. open a bank account, transport, accommodation, social activities, registering with their embassies and associations, etc.
2. Assisting the Academic Director and Center Director in organizing student orientation and graduation.
3. Planning, promoting and conducting student activities and maintaining the student activities budget.
4. Updating and maintaining students’ notice boards with up-to-date and relevant information e.g. university counseling notices, latest happenings in town, useful information related to language learning, etc.
5. Arranging to pick-up students from the airport when necessary.
6. Liaising with landlords for student’s accommodation arrangements.
7. Counseling/Advising and assisting students with immigration matters (visa applications/renewals/cancellations/shortening/special pass etc).
8. Maintaining up-to-date information on Student visas regulations/policies (transfers, withdrawals etc).
9. Assisting students in filing claims for medical insurance. Keeping accurate records and communicating with the insurance company.
10. Maintaining information including, but not limited to, the following areas and acting as a referral source for students at: banks, post offices, area transportation, travel agencies, rental car agencies, recreational facilities, social services, campus resources and international student organizations.
University Placement Counseling and Services
1. Counseling and assisting qualified students with university/college selection and admission by providing up-to-date and accurate information.
2. Communicating with representatives or personnel from universities and colleges in the recruitment process.
3. Organizing at least one seminar per session on education through internal presentation or invited guests.
4. Keep accurate records on students’ applications status.
5. Establishing contacts with universities and colleges to gain recognition of ELS’ CIEP qualification (levels 106 to 109).
Marketing
1. Answering enquiries (phone, email & walk in).
2. Attending education & school fairs.
Administrative
1. Preparing/maintaining files for new/current & past students - to include ALL required documentation
2. Keeping accurate student visas reports
3. Updating MIA List & making the necessary reports (police & immigration).
Others
1. Assisting current students in general enquiries.
2. Assisting in placement tests
3. Performing any other duties as and when assigned.
Qualifications
· Education: Degree in Business or related fields.
· Experience: At least 1 to 2 years of working experience.
· Proficient in English and Mandarin or Arabic, spoken and written. Candidates who are fluent in Mandarin are preferred because the role requires candidates to interact with Mandarin-speaking clients.
Requirements
- Display self-assurance.
- Possess self-sufficiency and inner drive.
- Exhibit composure and a dignified demeanor.
- Maintain stability, adaptability, and organization.
- Demonstrate problem-solving skills.
- Show cultural sensitivity.
Benefits:
- Medical Coverage
- Medical Leave and Hospitalization Leave
- Outpatient medical coverage
- Health Insurance
- Career enhancement opportunity
- Bonus entitlement based on individual and company’s performance
COMPANY
ELS Language Centres: Where Language Proficiency Meets Success
With a rich history of over 35 years in Malaysia, ELS Language Centres has been a pioneer in shaping futures through language education. Our commitment to delivering exceptional English language training has empowered over 100,000 graduates to excel in their tertiary studies and careers. Backed by ELS USA, boasting over 60 years of English language expertise, our legacy stands strong both locally and internationally. Our Certified Intensive English Programme (CIEP) has welcomed students from 50+ countries, enhancing their English proficiency and global outlook.
Endorsed by NEAS and MOHE:
Our commitment to quality is endorsed by the National ELT Accreditation Scheme (NEAS) and recognised by the Malaysian Ministry of Higher Education (MOHE) as a standard of English language proficiency for university admissions. These accreditations reflect our dedication to delivering top-notch language education.
Globally Recognised:
Our reputation shines globally – more than 650 universities and colleges worldwide acknowledge ELS Advanced Level Proficiency. This recognition offers an alternative to TOEFL/IELTS for program entry. In Malaysia, esteemed institutions like Universiti Putra Malaysia (UPM) and Universiti Teknologi Malaysia (UTM) have established ELS centres on-campus for the convenience of their students.
A Team That Empowers:
At ELS, our student-focused team drives results and provides exceptional service. Join our dynamic workforce to embark on a rewarding journey. Be part of a community that thrives on quality education and unique learning experiences.
When you're ready to build your career with ELS, explore our available positions. Together, let's shape brighter futures through academic and career success with English language proficiency.
Learn more: www.els.edu.my
Job Type: Full-time
Pay: RM2,500.00 - RM3,100.00 per month
Benefits:
- Health insurance
- Maternity leave
- Parental leave
- Professional development
Schedule:
- Monday to Friday
- Weekend jobs
Ability to commute/relocate:
- Skudai: Reliably commute or planning to relocate before starting work (Required)
Language:
- Mandarin (Preferred)
- Arabic (Preferred)
Work Location: On the road
Expected Start Date: 08/04/2025
