- Check and ensure accuracy of all Time Management System records and timely submission for monthly payroll processing.
- Check and ensure all leave records are accurate and up-to-date.
- Ensure all claims and reimbursement are processed accurately with valid receipts and submitted promptly.
- Ensure accurate and up to date HR records and personnel files are maintained.
- Identify and assist in planning for the purchase of supplies, equipment, facilities and services necessary to maintain an efficient office operation
- Provide necessary administrative supports to the Learning & Development Manager in HRDF claims, internship allowances, and other Learning & Development claims related matters.
- Collect and share information accurately and timely which support the Department operation
- Act as primary point of contact for employees for routine inquiries regarding employment, policies, procedures, and payroll and/or benefits issues.
- Coordinate the preparation of employee orientation, training sessions, and employee engagement programs or events. Meet with new employees to review new hire paperwork for accuracy and completeness.
- Ensure colleagues facilities such as lockers, café, surau, ICT Corner, and Heart of House are well maintained and ensure prompt reporting of repairs.
- Assist in the communication and administration of employee benefit programs; distribute information and forms to employees.
- Coordinate and monitor colleague accommodations (if any) to ensure conditions, necessary payments and related matters are well recorded and reported. Financial
- Assist and participate in Colleagues Engagement initiatives and activities
- Assist with the recruitment process which may include screening, routing, tracking, and filing of resumes and applications, scheduling interviews, processing background, employment verification and reference checks, writing and mailing correspondences to candidates, solicited resumes and/or applicants, maintain internal and external job posting sites, place advertisements, and enter applications, resumes, and hire information into system(s).
- Collaborate with Engineering & Housekeeping departments to ensure the Heart of House areas are well maintained and up kept.
- All confidential information remains confidential within.
- Assist in promoting teamwork and quality service through daily communication and coordination with other departments to provide colleagues and guests with a unique experience.
- Assist and participate in work groups/ committees to drive employee engagement activities, but not limited to IHG’s Celebrate Service Week, internal and external social and recreation activities.
- Collect and share information accurately and timely which support the Department.
- Ensure leave records and its calculation are accurately upon commencement and during colleagues’ separation process.
- Ensure all claims and reimbursement are process accurately with valid receipts.
- Ensure giving out of vouchers are accurately produced with valid approval and recorded.
- Prepare correspondence, reports, and/or presentations which may include:
- Gathering and summarizing information from various sources
- Analysis and summary of data
- Creating spreadsheets, charts, and/or graphics from HR data
- Entering and/or retrieving within software programs or databases in the department
- Perform other duties as assigned.
- Support the Training section as well.
- Ensure that all Human Resources SOPs and policies and procedures are updated and accurate
- Perform any other ad-hoc tasks or duties as assigned by the supervisor or management to support the smooth operation of the department.
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