About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
In this Role, you’ll get to
- Understand client needs and tailor hotel sourcing plans to deliver cost savings and better travel experience.
- Analyze hotel spend, usage patterns, and inventory to identify optimization opportunities and support decision-making.
- Design and deliver customized hotel sourcing solutions using data, tools and commercial insight.
- Lead end-to-end execution of hotel procurement related projects, ensuring smooth implementation and quality outcomes.
- Present project results, recommendations, and solution proposals to internal and client stakeholders confidently.
- Support sales and account management teams in securing new business and renewing existing contracts.
- Build strong relationships with hotel partners and ensure high-quality, relevant hotel content is secured and maintained.
- Coordinate across internal departments (e.g., sales, leisure, finance, operations) to streamline workflows and meet project deadlines. Represent Trip.Biz professionally when engaging with suppliers and clients.
What you'll Need to Succeed
- Independent & Solution-Oriented: Able to manage multiple workstreams with minimal supervision and strong judgment in task prioritization.
- Fast Learner: Quickly adapts to new tools, systems, and workflows.
- Proactive & Resourceful: Anticipates needs, seeks information without waiting for instruction, and proposes solutions to problems.
- Excellent Communicator: Clear, respectful, and professional communicator—both internally and externally—with strong presentation skills.
- Collaborative Mindset: A team player who contributes to shared goals and builds trust with stakeholders. Startup-Ready: Comfortable working in a less structured environment. Brings flexibility, initiative, and a willingness to build workflows from scratch when needed.
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What’s more?
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement
Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!
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