DUTIES & RESPONSIBILITIES
- Ensures customer satisfaction by courteously greeting customers and promptly escorting them to their seats
- Exhibits knowledge of all items on the menu list.
- Presents menus, suggests daily specials.
- Takes customer's order.
- Clears table throughout dining experience using proper methods for removing dishes, glassware and silverware.
- Processes customer restaurant bills promptly and accurately.
- Cleans tables, chairs and floor area.
- Assists service team as necessary to meet or exceed guest expectations
- Acquires a working knowledge of hotel, in-house facilities and local information to respond to customer questions in these areas. Promote all other services the hotel provides.
- Informs supervisor/manager of any customer dissatisfaction.
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
- Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
- Performs other duties required to provide the service brand behavior and genuine hospitality
Job Type: Full-time
Pay: RM1,700.00 - RM1,900.00 per month
Benefits:
- Additional leave
- Gym membership
- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Work Location: In person
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