Front Desk Officer (Full-Time)

AIS International School follows the Cambridge curriculum for Primary, Secondary, and IGCSE levels. We are currently looking for a dedicated and efficient Front Desk Officer who can manage front office operations while also handling procurement responsibilities. This dual-role position requires excellent communication skills, professionalism, and strong attention to detail.

Responsibilities

• Greet and assist all visitors, parents, students, and staff in a professional and welcoming manner
• Handle incoming phone calls, emails, and general enquiries
• Maintain accurate visitor logs and student-related records
• Support admissions team with enquiries and basic document handling
• Manage appointments, incoming and outgoing mail, and front desk supplies
• Coordinate with various departments to ensure smooth daily operations
• Maintain an organised and presentable reception area
• Source and procure items required by the school, ensuring cost-effectiveness and quality
• Prepare and process purchase orders and follow up with vendors for timely delivery
• Maintain supplier database and manage vendor communications
• Track inventory levels and update records regularly
• Coordinate with the finance department for invoice processing and payment tracking
• Ensure all purchasing activities comply with school policies and procedures

Requirements

• Diploma or Bachelor’s degree in Business Administration, Office Management, or related field
• Minimum 2 years of experience in a front desk, administration, or purchasing role
• Excellent verbal and written communication skills in English
• Proficiency in MS Office (Word, Excel, Outlook); experience with procurement software is a plus
• Friendly, presentable, and professional appearance with strong interpersonal skills
• Organised, detail-oriented, and able to multitask under pressure
• Trustworthy, with a high degree of integrity and responsibility

Job Types: Full-time, Permanent

Pay: RM2,300.00 - RM2,500.00 per month

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Language:

• English (Required)

Work Location: In person