We are looking for a highly organized and detail-oriented individual to manage the housekeeping operations at our resort.

Responsibilities:

Recruit, train, and supervise the housekeeping team.
Create and manage staff schedules, ensuring the department is adequately staffed.
Motivate and assess the performance of housekeeping personnel.
Establish and enforce cleaning procedures and standards.
Conduct regular inspections of guest rooms, public areas, and facilities.
Take corrective actions to resolve any cleanliness issues.
Oversee the management of housekeeping supplies and equipment.
Coordinate with suppliers to ensure timely and cost-effective procurement.
Maintain inventory control to support operational needs.
Develop and manage the housekeeping department’s budget.
Control expenses while maintaining high-quality cleaning standards.
Address guest concerns or complaints related to housekeeping services.
Ensure that guest requests for additional services are handled promptly.
Work closely with departments like the front office, maintenance, and others.
Coordinate with the front office to prioritize room assignments and cleaning tasks.
Provide continuous training on cleaning techniques, safety procedures, and customer service.
Update and enhance training programs as needed.
Implement and maintain quality control measures to ensure consistency.
Monitor and improve environmental sustainability practices.
Ensure compliance with health and safety regulations and industry standards.

Qualifications:

Proven experience in a similar role in the hospitality industry.
Strong leadership, organizational, and communication skills.
In-depth knowledge of cleaning methods, safety protocols, and industry best practices.
Experience with budgeting and inventory management.
Ability to work flexible hours, including weekends and holidays.
Hands-on and action-oriented approach to managing operations.

Job Types: Full-time, Permanent

Pay: RM4,000.00 - RM5,500.00 per month

Benefits:

Schedule:

Supplemental Pay:

Education:

Experience:

Work Location: In person

Simpan Mohon

Laporkan kerja

Executive Housekeeping (5-star Hotel)

Housekeeping Attendant (Hotel)