· Compile and update Standard Operating Procedures for all areas of responsibility periodically
· Ensure that all auditing and reporting standards are conveyed to staff and adhered to
· Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner
· Conduct quality control inspections of all areas of the hotel and share results with the team
· Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning
· Conduct monthly Staff Meetings and daily briefings with Operational Managers
· Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies
· Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service
Job Type: Permanent
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Meal provided
Schedule:
- Rotational shift
Work Location: In person
Expected Start Date: 06/09/2025