About Us
PTT Outdoor is an online store dedicated to making outdoor adventures accessible and enjoyable for all. We specialize in high-quality camping and hiking gear, ensuring our customers get the best experience. As we continue to grow, we’re looking for a E-Commerce Admin to join our team and help keep things running smoothly!
Job Overview
We’re looking for a detail-oriented, fast-working, and independent person to assist with product uploads, affiliate outreach and customer inquiries across multiple platforms. This role requires a high level of accuracy, efficiency, and the ability to multitask effectively.
Key Responsibilities
✅ Product Upload & Management
- Upload and update products on our WordPress (WooCommerce) website, TikTok Shop, and Shopee store.
- Ensure product descriptions, pricing, and images are accurate and up-to-date.
- Categorize and organize products properly for easy customer navigation.
✅ Customer Support & Enquiries
- Assist in handling customer inquiries via WhatsApp, Facebook Messenger, and other chat platforms.
- Provide clear, professional, and friendly responses to customers.
- Escalate any complex issues to the relevant team members when needed.
✅ Affiliate Outreach
- Outreach and Maintain an affiliate database and records.
- Ensure all work is completed with speed and accuracy.
What We’re Looking For
✔ Computer Savvy
✔ Fast & Efficient – Able to upload and manage products quickly and accurately.
✔ Independent & Responsible – Can work with minimal supervision and make good judgment calls.
✔ Detail-Oriented – Ensures all data and product information is accurate and well-organized.
✔ Good Communication Skills – Able to assist customers professionally via chat.
Bonus Skills (Not Required, But Nice to Have!)
1. Experience in e-commerce or online store management.
2. Basic knowledge of image editing (e.g., cropping, resizing product images).
3. Prior experience in customer service or chat support.
Why Join Us?
1. Work in a fast-growing outdoor e-commerce company.
2. Flexible & independent working environment.
3. Hands-on experience with top e-commerce platforms.
If you’re fast, efficient, and have a sharp eye for detail, we’d love to have you on board! Apply now and be part of an exciting team that’s all about adventure.
Job Types: Full-time, Fresh graduate
Pay: RM1,800.00 - RM2,000.00 per month
Benefits:
- Professional development
Application Question(s):
- Tell me about a time when you had too much work to do. What did you do
- What's the most interesting problem you've fixed by yourself? (when you are working at other companies)
- When working on an urgent task, how do you handle communication with your team?
Work Location: In person