Job Description:
- Oversee and coordinate the day-to-day activities within the hub to ensure smooth workflow and timely processes.
- Manage and supervise all hub personnel, including operator and support staff, ensuring clear roles and responsibilities.
- Assign tasks effectively based on team members’ skills, workload, and operational needs.
- Prepare and manage staff schedules, shift plans, and resource allocation to support operational demands.
- Supervise warehouse and fleet operations to ensure goods flow efficiently from pick-up to on-time, in-full, and damage-free delivery.
- Monitor inventory levels, asset availability, and storage conditions, ensuring optimal stock and resource management.
- Enforce workplace safety standards and compliance with all relevant regulations and protocols.
- Track individual and team performance, identify gaps, and ensure KPIs are met.
- Maintain high standards of service quality, accuracy, and customer satisfaction throughout the hub operations.
- Investigate operational failures, identify root causes, and implement corrective actions for continuous improvement.
- Partner with the Customer Service Team to resolve issues and enhance customer satisfaction.
- Engage with key internal and external stakeholders to align logistics strategies and minimize service disruptions.
- Prepare accurate and timely reports on hub performance, logistics issues, and improvement actions.
- Conduct regular team briefings, training sessions, and onboarding programs to build team capabilities.
- Drive employee performance, engagement, development, and succession planning to maintain a strong and productive workforce.
Job Requirement:
- Experience in HUB/warehouse management/logistics
- Familiarity of basic Microsoft Excel skills
- Excellent leadership and communication skills
- Ability to deal with complicated situations and able to commit to tight deadlines
- Fast learner, comfortable with a dynamic environment
- Working location : Puchong Selangor
- At least 4-5 years experience in similar rolen
- Required to commit working hours 8 PM - 4:30 AM
Benefits:
- Medical Insurance (Hospitalization) covered
- Medical Reimbursement up to RM 720 per year
- Leave entitlement
- Statutory entitlement
Job Type: Contract
Contract length: 12 months
Pay: RM3,500.00 - RM3,900.00 per month
Benefits:
- Free parking
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
- Night shift
- Weekend jobs
Experience:
- Warehouse management system: 1 year (Preferred)
Location:
- Puchong (Preferred)
Work Location: In person
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