Duties & Responsibilities
- Check SCS on problem shipment and follow-up with operations on the status.
- Update status with detail correct problem code.
- Check email for respond to problem shipment, log into Customer feedback on SCS and follow-up with operations on the status.
- Answer all incoming customer calls in a professional and efficient manner.
- Attend all problem shipments and inquiries on shipment’s status until cases close.
- Check SCS system on problem shipment and follow-up with delivery station by email for the updated status. Feedback to customer when necessary.
- Seeking assistant from HOD/PIC for critical / unsolved problem shipment.
- Respond to ticket in a professional manner.
- Any other duties as allocated by the superior, including functional responsibilities and special tasks.
Requirements
- Please note: This position requires Saturday availability. Only apply if you are able to work on Saturdays.
- Qualifications: Min of SPM.
- Experience: At least 1 year of working experience in office environment.
- Skills : Effective communication skills, both verbal and written, IT literate-Good in excel and windows, windows, familiarity with operating, computerized systems are prefers.
- Knowledge: Knowledge of the office ethics,
- Attention to details.
- Possess good attitude.
- Able to work in Bandar Sri Damansara.
- Immediate hiring.
If you're interested, you can go directly to the Bandar Sri Damansara branch for a walk-in interview or contact 019-6369066
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM1,700.00 - RM1,800.00 per month
Benefits:
- Maternity leave
- Professional development
Work Location: In person
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