Responsibilities:
- Answering questions about a company’s products or services
- Processing orders and transactions
- Resolving issues and troubleshooting technical problems
- Delivering information about a company’s offerings
- Providing proactive customer outreach
- Handling customer complaints
- Collecting and analyzing customer feedback
- Responding to customer reviews
- Developing and documenting knowledge into helpful content
- Tracking customer service KPIs and metrics
Job Type: Full-time
Pay: RM1,700.00 - RM2,700.00 per month
Benefits:
- Free parking
- Maternity leave
- Opportunities for promotion
Ability to commute/relocate:
- Nilai: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Expected Start Date: 09/01/2025
Laporkan kerja
