Job Description
To handle and respond to customer requests, exceptions, inquiries about package pick-up, deliveries, promote and respond to question about FedEx.
Responsibilities
- Excellent command of written and spoken English
- Enjoy communicating with customers via telephone.
- Able to multi-task by working with various system while communicating via headset.
- Able to articulate and speak well in English.
Working hour’s arrangement
- Working days: Mon – Sat
- Available to work on Public Holidays (Public Holiday OT rates available)
- Australia market working hours – Shift starts at 5 am / 6 am and operations end at 6pm (MY time).
Benefits
- Transportation allowance
- OT allowance
- PH Extra paid rate
Job Types: Full-time, Permanent
Pay: From RM2,800.00 per month
Benefits:
- Flexible schedule
- Free parking
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Customer support: 1 year (Preferred)
Work Location: In person
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