Job Description :
- Tracking and resolving outstanding payment issues.
- Identify and discuss with superior on problem/outstanding cases and how to resolve them.
- Issuance of payment reminders/demand letters on overdue accounts.
- Handle debtor disputes from individual patients.
- Liaising with customer/patients for collections and follow up persistently until payment is settled.
- Respond to the customers' inquiries on discrepancy in pricing, missing invoices, etc.
- Following up on installments of unsettled individual patients
- Responsible in medical bill submission.
- Submit invoices to credit clients within the time frame.
- Daily updating for all outpatient and inpatient bills for insurance / TPA / Clinic & Hospital.
- Ensure that documents and records are properly kept and secured
Qualifications :
- 2 years working experience in Credit Control / Accounts Receivable, or minimum SPM/STPM with credit in Mathematic
- Good command of English and Bahasa Malaysia
- High self motivation & demonstrate professionalism in dealing with external parties
Job Type: Full-time
Pay: RM1,800.00 - RM2,200.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person
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