A Clinic Assistant works in a clinic or medical facility, supporting healthcare professionals and helping patients receive proper care. They help with various tasks to ensure that the clinic runs smoothly. A Clinic Assistant is mainly responsible for helping patients with their administrative needs. They take appointment requests, arrange the schedules for the day, greet patients when they arrive, check them in, and update their personal information in the clinic's records. They may also answer phone calls and handle general inquiries.
Tasks and duties
- Greeting and checking-in patients.
- Updating and maintaining patients’ records and information.
- Scheduling appointments and managing the clinic's appointment system.
- Answering phone calls and responding to general inquiries.
- Organising medical records while ensuring accuracy and privacy.
- Preparing the examination room and sterilising equipment.
- Assisting healthcare providers by measuring and recording vital signs.
- Documenting patient information and assisting with medical note-taking.
- Providing support and comfort to patients, explaining procedures and addressing concerns.
- Ensuring patient privacy and confidentiality at all times.
- Assisting with administrative tasks such as filing, data entry, and insurance billing.
- Following proper safety and hygiene protocols in the clinic environment.
- Continuously updating knowledge and skills through training and professional development.
Clinic Assistants organise a clinic’s medical records, and ensure that they are accurate and up-to-date. They may also help with other tasks such as making sure the clinic is clean and ready to receive patients, as well as sterilising equipment. Clinic Assistants may also be in charge of assisting during patient visits such as taking vital signs like blood pressure, temperature, or weight. They may also help prepare patients for examinations or document patient information. They are also expected to abide by healthcare regulations and ethical practices.
Job Type: Permanent
Pay: RM1,700.00 - RM3,000.00 per month
Benefits:
- Additional leave
- Flexible schedule
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Holidays
- Rotational shift
- Weekend jobs
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Education:
- STM/STPM (Preferred)
Experience:
- clinic: 1 year (Preferred)
Language:
- English (Preferred)
- Bahasa (Preferred)
Work Location: In person
Expected Start Date: 08/04/2025