Detailed Roles & Responsibilities
1. Quotation & Costing Preparation
- Assisting in preparing accurate cost estimates and customer quotations based on BOMs, supplier pricing, and internal margins.
- Liaise with suppliers/vendors to get up-to-date pricing and lead times.
- Coordinate with internal stakeholders such as Engineering, Quality, QA, Procurement, Logistic to ensure quote feasibility.
- Maintain a quotation tracker and follow-up system with BD team on status.
2. Planning & Order Management
- Assist in planning supply chain timelines (PO to delivery) and coordinate with vendors.
- Track confirmed orders, shipment status, and communicate updates to customers.
- Work closely with logistics for shipping arrangements and documentation.
3. Customer Communication & Support
- Support BD team by handling routine customer queries on pricing, lead time, and document requests.
- Issue official correspondences like order confirmations, commercial invoices, packing lists, etc.
- Maintain CRM or customer database for reference and reporting.
- Accessing customer’s portal for delivery arrangement
4. Internal Coordination
- Work closely with the Business Development and Sales Team to support pre- and post-sales activities.
- Bridge communication for internal and external parties for customer requirements.
- Provide administrative support for customer onboarding, NDA agreements, etc.
5. Commercial & Admin Documentation
- Prepare, review, and maintain key business documents: quotation sheets, costing templates, order trackers, invoices, shipping docs, etc.
- Ensure accuracy and consistency in commercial documentation.
- Coordinate with finance/accounting for billing and payment follow-ups.
6. Reporting & Analysis
- Generate periodic sales reports, order pipeline summaries, and costing reviews.
- Analyse win/loss rate of quotations and provide feedback to BD team for pricing strategy improvements.
Preferred Skills & Background:
- 2–5 years’ experience in business development support, planning, or commercial operations.
- Familiar with quotation systems, costing methods, and trading workflows.
- Basic understanding of technical products (semicon/oil & gas industry preferred).
- Strong in Excel, documentation, communication, and coordination.
Job Type: Full-time
Pay: RM3,000.00 - RM4,500.00 per month
Benefits:
- Free parking
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- On call
- Weekend jobs
Supplemental Pay:
- Overtime pay
- Yearly bonus
Experience:
- Business development: 2 years (Preferred)
Language:
- English (Preferred)
Work Location: In person
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