Ensure timely and efficient collection of service charges and other charges in accordance to company’s KPI, procedures, house rules, Strata Management Act 2013, and other relevant by-laws.
Attend to residents/owners inquiries service requests and complaints tactfully and ensure resolved satisfactory within Company’s assigned timeline and KPIs.
Proactively carry out inspection on the condition of the building and prepare report and recommendation for rectification or improvement.
Responsible for planning, organize, schedule and supervise team of admin and maintenance to perform daily task effectively to completion on priority basis.
Responsible for smooth operation of the building, health & safety, building maintenance, repair and upgrade services i.e security, cleaning, M&E Systems, landscape, refuse collection, pest control, swimming pool and etc.
Work closely and monitor service contractors and ensure its optimum performance at all time.
Liaise with relevant authorities and government agencies with regards to building safety & health, licenses, permits, security and operations.
To source contractors, vendors to facilities maintenance and operations of the building facility.
Manage day to day management and maintenance operation of the common property and facilities in accordance to house rules, relevant by laws and statutory.
To attend meetings with Developer or committee and submit meeting minutes and monthly reports timely.
To be on call 24 hours and be able to attend site emergency breakdown within 45 minutes upon receiving calls, whatapps, email, SMS instruction from superior to time.
To ensure effective implementation of Quality Management System and its compliance with the relevant acts, laws, rules and regulation, statutory requirements and guidelines issued by regulatory bodies and company’s policies and procedures.
Job Type: Permanent
Pay: RM3,500.00 - RM4,000.00 per month
Work Location: In person
Expected Start Date: 08/12/2025
