Job Scope:
Customer Service & Sales
- Greet and assist customers in a professional and friendly manner.
- Provide styling advice and personalized product recommendations.
- Handle customer inquiries, complaints, and feedback efficiently.
- Drive sales by upselling and cross-selling products.
Store Operations
- Maintain cleanliness and tidiness of the boutique at all times.
- Assist in arranging product displays and visual merchandising.
- Manage fitting rooms, ensuring items are organized and returned properly.
- Ensure stock levels are adequate on the shop floor.
Inventory & Stock Management
- Assist with stock receiving, tagging, and arranging.
- Conduct regular stock counts and report discrepancies.
- Monitor product movement and highlight bestsellers/slow-moving items.
Cashiering & Transactions
- Handle cash, card, and e-wallet transactions accurately.
- Prepare daily sales reports and ensure records are updated.
Marketing, Content & Promotions
- Host live videos on social media platforms (e.g., TikTok, Instagram, Shopee) to showcase products and engage with customers online.
- Create engaging content (photos, short videos, captions) to promote new arrivals, promotions, and styling ideas.
- Assist in planning and executing boutique promotions, campaigns, and special events.
- Support social media engagement by replying to customer messages or comments when required.
Other Duties
- Work closely with the Boutique Manager/Supervisor to achieve sales targets.
- Carry out any ad-hoc tasks assigned by managemen
Requirement:
Qualifications
- Experience in retail, boutique sales, or customer service preferred (fresh graduates welcome).
- Confident in social media use (TikTok, Instagram, Shopee) and comfortable with live hosting.
Skills
- Strong communication, sales, and customer service skills.
- Creative in styling, product presentation, and content creation.
- Basic fashion knowledge and visual merchandising sense.
- Able to handle POS systems and cash transactions.
Attribute
- Presentable, stylish, and passionate about fashion.
- Outgoing, energetic, and approachable personality.
- Responsible, punctual, and able to work independently or in a team.
- Willing to work retail hours, weekends, and public holidays.
Job Types: Full-time, Permanent, Contract
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Willingness to travel:
- 50% (Preferred)
Work Location: In person
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