Description
As a Billing Analyst, you’ll play a vital role in ensuring the accuracy and timeliness of our revenue billing processes. Working at the heart of the Finance team, your work will directly impact customer satisfaction and cash flow — making you a key contributor to our commercial success. You’ll be responsible for delivering precise billing aligned with contractual terms, maintaining strong relationships with internal stakeholders and external customers.
This is based in our office in Kuala Lumpur, where we operate hybrid working as part of a global team.
On a typical day, you'll be...
- Processing monthly billing through our semi-automated system (NetSuite)
- Handling ad hoc billing requests with speed and accuracy
- Ensuring invoices are issued from the correct subsidiary to the correct customer, with all required details
- Adhering to customer-specific requirements, including PO numbers and portal uploads
- Collaborating with customers and our credit control team to resolve billing queries efficiently
- Performing monthly validation checks and reconciliations to ensure all revenue is billed
- Liaising with colleagues across Operations, Commercial, and Finance to maintain data accuracy
Does this sound like you?
- You’ve worked in complex billing environments, ideally in a multinational, multicurrency business
- You’re detail-oriented, accurate, and thrive in fast-paced settings
- You consistently meet deadlines and manage tasks with precision
- You’re a confident communicator who can influence and guide stakeholders
- You spot trends in data and use insights to drive service improvements
- You act with integrity and are committed to high performance
- Experience with NetSuite is a plus — but don’t worry, we’ll provide full training
About activpayroll
Our Story
From our entrepreneurial origins as a founder led start up, to a high performing global player working with some of the world's most recognisable brands, activpayroll has both a fantastic history and masses of future potential.
Our story began in 2001, when our founder saw a gap in the market to support the oil and gas industry. Today, we are a leading global professional service organisation, providing integrated global and domestic payroll solutions, expatriate taxation services, global HR services and online HR people management tools to over 1,200 companies in more than 150 countries worldwide.
We’ve Got You
From our entrepreneurial origins as a founder led start up, to a high performing global player working with some of the world's most recognisable brands, activpayroll has both a fantastic history and masses of future potential.
Our story began in 2001, when our founder saw a gap in the market to support the oil and gas industry. Today, we are a leading global professional service organisation, providing integrated global and domestic payroll solutions, expatriate taxation services, global HR services and online HR people management tools to over 1,200 companies in more than 150 countries worldwide.
We’ve Got You
Hiring people is more than an investment of time and money – it’s an investment of trust. You trust us to help you realise your fullest potential, work with brilliant people and recognise your achievements. In return, we trust your abilities, we trust your instincts and are fully behind you to deliver the great work you are capable of - empowering you to make the tough calls and valuing your opinions, ideas and abilities.
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