Responsibilities
- Call and follow-up with customers to secure payment plans.
- Review and execute appropriate Collections actions like legal, restructure and settlements to recover debt and minimise credit losses.
- Partner with product teams and business units to coordinate Collection’s activities across the bank.
- Achieve the productivity standard set for the team and individual KPI.
- Take on additional projects and tasks assigned by reporting manager.
Requirements
- Have at least 2-years of collections experience.
- Well versed in the bank products and processes.
- Good understanding of technology in the digital banking space.
- Possess strong written, communication and negotiation skill.
Job Type: Full-time
Pay: From RM4,500.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Parental leave
Schedule:
- Rotational shift
Application Question(s):
- Must be able to work from office at 1 First Avenue, Bandar Utama.
- Please mention your availability/ notice period for joining.
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