MALAYSIAN CITRIZEN ONLY
Summary :
To be responsible for soliciting business from the Corporate Companies. There will targets set, agreed upon, which will act as a measurement of performance. Assistant Sales Manager will maintained proper records, statistic and submit reports of his / her sales activities. Assistant Sales Manager will participate and be involved in all aspects of the sales and marketing operations.
Responsibilities :
1. To call upon the Corporate Companies which has been agreed and allocated for coverage.
2. To solicit room bookings, meeting and catering business for the hotel from the allocated area of coverage
3. To endeavor to achieve and exceed agreed room nights targets to meet in our forecasts.
4. To attend and follow-up on all enquiries and sales leads generated from various sources.
5. To be fully conversant with the sales management program of the hotel.
6. To entertain potential and valued clients as necessary.
7. To conduct hotel inspection and presentation to clients
8. To be fully conversational with sales management program, OPERA System.
9. To maintain individual account / management files, on OPERA Systems
10. To maintain and tracing systems via OPERA Systems
11. To maintain customer information in OPERA Systems
12. To produce all correspondence and administration forms for individual sales transactions.
13. To ensure all files pertaining to sales / potential sales are updated and in order for reference
14. To handle enquiries, ensure prompt follow-up and provide daily reports on the number of calls. Ensure bookings and reservations of rooms and meeting rooms are in order
15. To provide feedback on customer needs and expectation for planning and forecasting purposes
16. To plan and organize Blitzes in areas of accountability
17. To assist in promoting special events and Cross Selling within the group hotel properties
18. To coordinate and liaise with other departments in the disseminating of information, dates and other details given by the customers
19. To maintain secrecy of the Sales Department as well as of the Hotel
20. To perform other duties as when assigned by the Director of Sales
21. To maintain customer's information in OPERA System.
22. To be present on customer arrival and personally oversee all sold function etc., in regards to customer relations and to be sure future bookings
Job Type: Internship
Pay: RM4,000.00 - RM5,500.00 per month
Work Location: In person
