At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
Job Responsibilities
- DO NOTE: THIS IS A TEMPORARY ROLE, (3- 4months)
- Accountable for customer satisfaction, and assisting customers with any requirements they may have.
- Be a team player in the team, to work effectively with peers.
- Effectively communicate feedback and improvements to the Area Supervisor.
- Communicate and work effectively to produce the best possible outcome for the company and its clients.
- Use Ninja software to execute operations (with training from the Ninja team).
- Assist the Area Supervisor in managing the social media and google account of the store, in terms of content and customer engagement.
Job Requirements
- Minimum qualifications: SPM, with relevant industry experience.
- Professional fluency in English & Bahasa Malaysia
- Strategic thinker with ability to thrive in a fast-paced, entrepreneurial environment; solve complex problems, and develop creative solutions.
- Effective verbal communication, with the ability to serve a wide range of customers.
- Own transportation required.
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