Responsible for overall administration, basic accounting tasks and membership management for Polo Club and stable operations, ensuring smooth administration and satisfactory experience for members and customers.
Responsibilities:
Administration:
- Maintain and organize administrative records, correspondence, and filing systems (physical and digital).
- Manage daily office operations at the stable/polo club reception.
- Assist in scheduling riding lessons, stable tours, events, and polo matches.
- Handle general enquiries from members, guests, and vendors.
- Coordinate logistics for club events, VIP visits, and official functions.
- Prepare meeting minutes, memos, circulars, and reports as instructed.
- Liaise with suppliers, service providers, and maintenance contractors for club needs.
Accounting:
- Handle daily petty cash transactions and prepare reimbursement forms.
- Issue invoices and receipts for membership fees, riding lessons, events, and other services.
- Monitor and record all incoming and outgoing payments.
- Prepare simple monthly financial summaries and coordinate with HQ Finance Team.
- Maintain records of purchases, inventory, and stable assets (e.g., feed, equipment, furniture).
Membership Management:
- Maintain accurate member database (new sign-ups, renewals, cancellations).
- Prepare and send membership welcome kits, invoices, and renewal reminders.
- Coordinate member onboarding process including documentation, ID cards, and access.
- Track and follow up on membership payments and outstanding dues.
- Handle member queries and feedback with professionalism and timely response.
- Assist in organizing member-exclusive events and updates.
Others:
- Work closely with stable manager on staff duty schedules, supply orders, and guest arrangements.
- Monitor office cleanliness, safety protocols, and front desk readiness.
- Report on maintenance issues within stable facilities (toilets, lounge, office).
- Provide admin support to the Polo Club management team.
- Ensure confidentiality and secure handling of sensitive documents.
- Perform other duties as assigned by club director or management.
Requirements:
- Diploma / Degree or equivalent in Business Administration, Accounting, or any other related field.
- At least 2 years of administrative and accounting experience.
- Experience in customer service will be an added advantage.
- Excellent in English. Bahasa Malaysia and Mandarin will be an added advantage.
- Proactive approach to work and meeting people.
- Ability to work independently and possess strong interpersonal skills to collaborate effectively in a team.
- Strong communication skills and ability to liaise with internal departments and external clients effectively.
- Strong emphasis on accuracy and detail orientation in financial tasks.
- Well organized and capable of multitasking under pressure.
- Demonstrate integrity, trustworthy and able to maintain confidentiality.
Job Types: Full-time, Permanent
Pay: RM2,000.00 - RM3,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person
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