Job Summary
As a Mobilization Associate Manager, you will play a pivotal role in ensuring smooth and efficient transitions during outsourcing and service delivery projects. Collaborating closely with Service Delivery Leads, Solution Architects, and Transition Program Managers, you will contribute to the design, implementation, and management of Service Transition programs. Your expertise will help define, build, and deploy innovative solutions that align with business goals while maintaining high-quality standards.
Key Responsibilities
** Other Tasks: Team members may occasionally be asked to perform non-transition-related roles or tasks as needed to support business and organizational requirements. The expected outcomes from these temporary assignments will be discussed by your designated lead as they arise to ensure alignment of expectations and deliverables.**
- Response Materials Development: Collaborate with Transition/Workstream Leads/Support, Service Delivery Leads, and other functional teams to create high-impact response materials for Deal Shape teams, ensuring alignment with client requirements and project objectives.
- Cost Estimation and Work Plan Support: Assist the Transition Program Manager in estimating costs and developing detailed work plans for workstreams, ensuring accurate resource allocation and project timelines.
- Due Diligence and Transition Support: Participate in Due Diligence and Service Transition activities, identifying risks, gaps, and opportunities to ensure smooth program execution.
- Analytical Evaluation: Utilize advanced analytical skills to assess various concepts, alternatives, and proposed solutions, providing data-driven insights and recommendations.
- Workstream Leadership: Lead individual workstreams or portions of a larger Service Transition program, overseeing key deliverables and ensuring timely execution in line with client expectations.
- Solution Design and Implementation: Define, build, and implement components within Service Transition programs, leveraging existing standard solutions to optimize efficiency and reduce implementation timelines.
- Mobilization Methodology Adherence: Apply and promote the use of standard Mobilization methods, tools, and best practices to ensure consistency and quality across transition activities.
- Cost-Benefit Analysis: Provide detailed analysis of the costs and benefits associated with each solution or workstream, helping stakeholders make informed decisions.
- Client Relationship Management: Manage internal and external client relationships within your assigned workstream, ensuring effective communication and the achievement of project goals.
- Design Leadership: Lead the design and build of specific workstream components or sub-components, working within the overall Solution Blueprint to ensure alignment with project objectives and quality standards.
- Peer Review Contribution: Mentor the support team, provide direction and constructive feedback to ensure the quality and consistency of service transition activities. Perform peer review processes to ensure the quality, accuracy, and consistency of other service transition activities.
- Organizational Structure and Processes Adherence: Adhere to and ensure compliance with organizational policies, structures, and processes.
Qualifications
Bachelor’s degree in Business, Management, IT, or related field; MBA is a plus.
Proven 5 to 8 years of experience in project management, mobilization, or transition roles within professional services, consulting, or managed services environments.
Proven 3 to 5 years of leadership experience within relevant industries.
Strong understanding of project governance, financial management, and operational controls.
Excellent stakeholder management, communication, and negotiation skills.
Ability to work in a dynamic, fast-paced environment, balancing multiple priorities.
PMP or other project management certifications are an advantage.
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