Req ID: 7460
Job Description:
Summary
To process customer’s financing applications within the stipulated TAT.
Duties and Responsibilities
- Perform credit assessment and recommendations for new/appeal applications.
- To check document adequacy for processing as per checklist
- To observe the TAT in processing while maintaining credit quality
- To ensure adherence and compliance with policies/guidelines and regulatory requirements in particular PDPA in relation to financing processing
- To check accuracy and consistency of data/information/documents relevant to credit in FAST, that are relevant to processing.
- To possess a thorough understanding of different financing products and their associated terms and conditions.
- To adhere to escalation process for fraud / suspicious / high-risk customers and connected parties’ applications
- To upskills with credit/technical knowledge/credit certification
- To educate / guide Sales Originators to improve credit submission
- To perform ad hoc / cross functions within CFPC upon request by supervisor
Qualification
Degree in any related discipline or equivalent experience
Years of Experience
Fresh / With experience in related fields
Specific Skills/Knowledge and Certification Required
- Effective communication & advisory skills
- Efficient time management skills
- Decision making skills
- Meticulous, Analytical, Accuracy and Attention to details
- Problem solving and negotiation skills
- Knowledge of relevant laws, guidelines, regulations in relation to financing
- Customer service skills (internal stakeholders) to effectively interact and explain information or financing guidelines
- Preferably credit certified