Responsible for educating and empowering retail partner staff to ensure effective activation and registration for the Reward Program. Supports store operations in collaboration with the Area Manager, focusing on smooth service implementation and increased engagement through regular visits, training, and hands-on support.
Job Responsibilities
1. Store Training & Enablement
- Deliver in-store training on procedures, promotions, and the Rewards Program.
- Conduct training and refresher sessions to educate store staff on operational processes, promote best practices, and guide them through reward registration steps.
- Ensure every store staff is confident and motivated to communicate and implement the program effectively to customers.
2. Activation & Rewards Program Execution
- Support stores during their initial program activation and ensure consistent usage of our services.
- Monitor and ensure staff registration for the Rewards Program.
- Act as the go-to contact for troubleshooting system or rewards registration issues.
3. Route Planning & Store Coordination
- Collaborate with the Area Manager to plan weekly store visits based on performance priorities and activation needs.
- Ensure efficient coverage planning to visit and train all stores within your assigned region.
4. Relationship Building & Communication
- Build a strong rapport with store teams through frequent visits and follow-ups.
- Maintain an approachable and helpful presence to boost confidence and adoption among store staff.
- Share field insights and challenges to improve overall program execution.
Job Requirement
- Fresh graduates or students looking for a 3-month full-time internship or short-term work experience.
- A people-person who is approachable, pleasant, and comfortable speaking to groups.
- Strong verbal communication skills in English and Malay. (Other languages is a bonus)
- Willingness to travel frequently within the assigned region.
- A natural trainer who enjoys coaching others and seeing their success.
- Highly organized, able to manage training schedules and store coverage systematically.
- Adaptable, proactive, and able to work independently on the ground.
- Must possess own transport and a valid driver’s license.
Benefits:
- Gain valuable hands-on experience in field operations, retail training, and program activation.
- Exposure to one of Malaysia’s fastest-growing tech company in the electronics recycling space.
- Competitive compensation, travel allowances, and performance incentives provided.
- Job reference can be provided upon successful completion of the 3-month program.
- Opportunity for full-time placement upon strong performance and business needs.
Job Types: Full-time, Temporary, Internship
Contract length: 3 months
Pay: RM1,500.00 - RM2,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Education:
- Diploma/Advanced Diploma (Preferred)
Language:
- English (Required)
- Malay (Required)
- Mandarin (Preferred)
License/Certification:
- driving license (Required)
Willingness to travel:
- 50% (Preferred)
Work Location: In person