Company Description
Beckers is the number one supplier of coil coatings and a leading supplier of industrial paints worldwide. The company is a true pioneer in providing unique, high-performance coating solutions that improve customer competitiveness while protecting people and planet. With expertise based on its 150-year history, Beckers today is a global company with 1,800 employees in 23 locations in 17 countries, providing products and custom-made solutions to customers in 60 countries around the world. Beckers is owned by Lindéngruppen, a Swedish family business with a focus on the long-term development of industrial companies. Beckers’ corporate headquarters are in Berlin, Germany.
Job Description
Key Responsibilities
Sales Strategy and Implementation
- Work closely with the Sales Department to develop and implement effective sales strategies, leveraging technical expertise to support the sales process.
- Identify and pursue new business opportunities, fostering relationships with potential clients and expanding market reach.
- Provide technical consultations to customers during key phases of the sales cycle, addressing their specific needs and requirements.
Technical Training and Support
- Conduct comprehensive training sessions for clients, both on-site and at the training center, covering the usage, application, and benefits of company products.
- Demonstrate product features to customers, sharing in-depth knowledge of Beckers' processes and offering technical problem-solving support.
- Perform technical scans and audits at customer locations, proactively identifying and resolving technical issues to ensure product efficacy.
Innovation and Product Development
- Collaborate with the technical department to address complex technical issues and claims, educating customers on effective solutions.
- Support product development by offering insights on prototype selection and assisting with test market execution.
- Stay updated with industry trends and emerging technologies to integrate innovative solutions and maintain a competitive edge.
Customer Relationship Management
- Build and maintain strong relationships with existing clients, ensuring high levels of satisfaction and loyalty.
- Gather feedback from clients and report insights to the technical and product development teams for continuous improvement.
- Participate in customer meetings and events to represent the company and reinforce product value propositions.
Qualifications
- Education: Bachelor’s or Master’s Degree in Chemistry, Chemical Engineering, or a related field.
- Experience: Minimum 3 years of experience in a sales role, with a preference for experience in the coil coating or paint industry.
- Technical Skills:
- Strong knowledge of coating chemistry, polymers, resins, and additives.
- Experience in technical training, customer support, and product demonstrations.
- Ability to address complex technical issues and provide effective solutions.
- Soft Skills:
- Excellent communication in English, Bahasa and Mandarin as well as good interpersonal skills.
- Strong problem-solving and analytical abilities.
- Ability to work collaboratively with cross-functional teams and manage multiple projects.
Key Competencies
- Proactive and results-oriented.
- Ability to work effectively in a fast-paced environment.
- Strong customer focus and relationship-building skills with "hunter" mindset.
- Commitment to continuous learning and innovation.
Additional Information
- Based in Shah Alam, with occasional travel to customer sites in Malaysia.
- Phone, Petrol, Toll, and Parking allowances provided.
- Annual performance bonuses based on individual achievements.
- Be part of a vibrant, innovative, and energetic team.