Job ResponsibilitiesManage day-to-day operations efficiently and accurately.Manage direct sales for walk-in customers.Coordinate sponsorship and charity requests and engage with external organisations to define and execute requirements, ensuring a clear return on investment (ROI).Participate in company events, including sales, promotions and sponsorship activities.Develop and coordinate marketing collateral with both internal and external stakeholders and vendors.Handle all customer inquiries promptly and professionally through multiple channels (phone, email, in-person)Travel to different operation sites as needed and perform other duties as assigned by managementJob RequirementsBachelor's degree in Business Administration, Marketing or a related field.Proven experience in a similar role is a plus.Excellent verbal and written communication skills in English, Bahasa Malaysia and Chinese.Good interpersonal skills, a proactive, problem-solving attitude with a keen eye for detail.Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint) is essential.Ability to work both independently and as part of a team.