The Sales Incentives Management Support is responsible for implementing and administering sales incentive programs, ensuring accurate commission calculations, and analyzing sales data to evaluate program effectiveness.
Key responsibilities include:
- Plan Implementation: Collaborate with client leadership to design and execute incentive plans across sales channels.
- Data Analysis: Assess sales performance, identify trends, and evaluate plan impact.
- Sales Alignment: Align incentives with business goals and sales strategy.
- Communication & Training: Explain plan details to sales teams and provide support.
- Performance Tracking: Monitor and report performance against incentive metrics.
- Compliance & Systems: Ensure legal compliance and manage incentive systems for accurate payouts.
- Cross-Functional Collaboration: Work with finance, HR, and sales ops for smooth program execution.
Required Skills and Qualifications:
- Experience: Proven background in sales operations within a BPO environment, with experience managing large teams and complex data.
- Sales Knowledge: Strong understanding of sales processes, KPIs, and incentive structures.
- Analytical Skills: Ability to analyze large datasets and generate insights from reports.
- Compensation Expertise: Skilled in implementing sales incentive and commission plans.
- Communication: Excellent verbal and written communication for cross-functional collaboration.
- Technical Skills: Proficient with CRM systems, data analysis tools, and incentive management software.
- Attention to Detail: High accuracy in data entry and documentation.
- Project Management: Capable of handling multiple projects, prioritizing tasks, and meeting deadlines.