Job Summary:
1. We are looking for a dynamic and results-driven Sales Events Executive to join our team.
2. In this role, you will be responsible for planning, promoting, and executing sales-driven events that align with our business goals.
3. You will work closely with the sales teams to generate leads, increase brand awareness, and drive revenue through event-based strategies.
Job Scope & Responsibilities:
1. Event Sales & Client Acquisition
- Identify and secure new business opportunities for events such as corporate meetings, conferences, banquets, and social gatherings.
- Conduct site visits, present event packages, and customize offerings based on client needs.
- Develop proposals and quotations in line with hotel standards and pricing.
2. Event Planning & Coordination
- Serve as the main point of contact between the hotel and the client from initial inquiry to event completion.
- Coordinate with internal departments (F&B, housekeeping, front office) to ensure smooth event delivery.
- Manage event logistics, floor plans, timelines, and vendor coordination.
3. Sales Administration
- Prepare sales contracts, event orders (BEOs), and post-event reports.
- Maintain accurate records of sales leads, bookings, and client communication in the hotel’s CRM system.
- Track sales targets and contribute to team revenue goals.
4. Marketing & Promotion
- Support the marketing team in promoting hotel event spaces through social media, email campaigns, and partnerships.
- Participate in trade shows, and networking events to drive brand visibility.
- Create attractive promotional packages for different market segments (corporate, MICE, etc.).
5. Guest Experience & Follow-up
- Ensure excellent customer service before, during, and after events to drive guest satisfaction and repeat business.
- Gather and analyse guest feedback to improve future event offerings.
- Follow up with clients for testimonials, referrals, and repeat bookings.
Requirements:
- Minimum Certificate/Diploma/Degree in Marketing, Business Communications or related field.
- Experience working in sales & marketing department or customer services, preferably in the hospitality or travel industries.
- Customer-service experience.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Proficient in Microsoft Office suite.
- Reliability, punctuality, matured and responsible individual
Job Types: Full-time, Permanent
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
Work Location: In person
Expected Start Date: 06/30/2025