Join the Retail Operations team to deliver transactional services while driving efficiency through automation and process improvements.
You’ll ensure compliance with regulatory requirements, support risk controls, collaborate with stakeholders, and contribute to periodic risk reporting.
Key Responsibilities
- To lead the Risk and Controls team.
- To build a dynamic and proactive strategy in Risks and Controls to ensure robust controls.
- Plan, Review and Execute the business directions, goals and strategies for the teams.
- Supervise the team’s daily operations and meet all set Goals
- Provide guidance, analyse staff capabilities to identify skills gap and arrange for coaching/training to staff in their job performance on a regular basis, when required as part of on-going staff career development and improvement plans
- Track key performance indicators and monitor staff performance against the key performance indicators
- Monitor project milestones to ensure key deliverables and timelines are met
- Perform periodic control tests to identify potential risk issues within the division (Example - KRCSA, AML CSA, Outsourcing Due Diligence)
- Review and track the remediation plans for completion by the agreed due date
Key Requirements
- Minimum 3 years of experience preferably in financial institutions.
- Risk and control experience, and able to manage risks well in a large operations setting. Added experience in controls, running/ interfacing audits and in operational risk management.
- Strong knowledge of banking regulatory requirements and international practices/guidelines such as Sanctions, FATCA/CRS.
- Able to work effectively with all levels of staff and stakeholders.
- Strong analytical and problem-solving skills.
- This opportunity is available to individuals authorized to work in Malaysia.
Job Type: Full-time
Pay: RM6,000.00 - RM7,000.00 per month
Experience:
- Retail Ops: 3 years (Preferred)
- Financial Institution: 3 years (Preferred)
- Risk & Control: 3 years (Preferred)
Work Location: In person