Revenue & Collection Officer
Location: Petaling Jaya
Working Hours: Monday to Friday, 9AM – 6PM
Salary: RM2,500
We’re looking for a Revenue & Collection Officer to join our team in PJ. If you're a confident communicator with a knack for negotiation and relationship-building, this could be the right role for you.
Job Responsibilities:
- Build strong, trustworthy relationships with assigned customers
- Negotiate and motivate customers to fulfill their loan obligations
- Provide accurate, up-to-date information on debt status and payment channels
- Follow up with customers who miss repayment commitments
- Help customers create repayment schedules that suit their financial situation
- Meet collection KPIs set by management
- Deliver excellent customer service to delinquent clients
Requirements:
- Problem-solving and strong argumentation skills
- Solid communication and negotiation abilities
- Experience in collections or similar roles is preferred
- Customer-focused, with good interpersonal and service skills
- Able to handle pressure and deadlines
- Detail-oriented, proactive, and a team player
- Honest and dependable
Job Types: Full-time, Contract
Contract length: 12 months
Pay: Up to RM2,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Application Question(s):
- Do you have any experience in collections or a similar role?
- Are you comfortable negotiating with customers about overdue payments?
Work Location: In person