- Assist Outlet Manager in Day To Day Routine
- Preference someone who has knowledge in beverage quality, preparation, presentation (Barista Skills)
- Planning and delegating work duties to the staff and ensuring that they work according to the compliance of the restaurant business.
- Overseeing the staff for the smooth running of the restaurant.
- Assisting the HR team as well as the Restaurant Manager/Assistant Manager in the hiring process.
- Training new employees as per their abilities and skills.
- Inspecting the food and beverage stock level and restock them in a timely manner.
- Checking with the guest and making sure that they are getting served with the best quality food.
- Resolving customer complaints in a professional manner.
- Ensuring customer satisfaction with all the services provided to them.
- Managing the outstanding bills and cash inflows of the restaurant.
Requirements:
- Degree or Diploma in any discipline
- At least 2 years’ experience in F&B management and have experience in supervisory skill
- Good command of English and Bahasa Malaysia, both verbal and written to meet business needs
- Strong operational skills in a customer service environment
- Leadership skills with the ability to mentor and coach the team members
- An eye for details
Job Types: Full-time, Permanent
Pay: Up to RM2,500.00 per month
Benefits:
- Flexible schedule
- Meal allowance
- Meal provided
- Professional development
Schedule:
- Afternoon shift
- Day shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Restaurant management: 2 years (Preferred)
- F&B: 5 years (Preferred)