Key Responsibilities:
- Integrated Management System (IMS) & Safety Compliance
- This function is foundational, as it ensures the company's operations align with industry standards (ISO) and prioritize employee safety—both essential for business continuity and risk management.
- Certification & Licensing Management
- Maintaining valid certifications and licenses is crucial for regulatory compliance, customer trust, and uninterrupted operations, especially in the logistics industry where certifications often determine service eligibility.
- Customer Complaint Management & Process Improvement
- Addressing customer complaints efficiently and continuously improving processes is vital for sustaining customer satisfaction, retaining clients, and maintaining a competitive edge.
Requirements :
- Education and Experience
- A recognized Bachelor’s Degree in Business Administrative Management or any other relevant studies.
- At least 5 -10 years of business process experience & system related implementation, preferably in logistics or supply chain related industries
- Communication skills:
- Strong communication in Mandarin (preferably but not compulsory), English, and Bahasa Malaysia.
- Professional Skills:
- ISO Standards knowledge: ISO 9001, ISO 45001, etc.
- Auditing skills: Ability to conduct internal audits, identify non-conformities, and recommend corrective actions.
- Attention to Detail: High accuracy in maintaining standards and compliance-related documentation.
- A strong customer focus and with a strong team ethic.
- Tech-Savvy:
- Proficient in Microsoft Office Suite, Logistics ERP system/MES/QMS platform, Data Analysis Software, Digitalization-driven World.
Job Type: Permanent
Pay: RM10,000.00 - RM15,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person