The main focus of the role is all aspects of order management from PO receipt until invoice payment, dealing directly with our clients, plants and all other stakeholders. The role additionally encompasses other commercial elements, contracts, field service support and project support.
- Order processing - SO & FSO processing, order acknowledgement, BSO creation, costing, cost allocation, NCRs, SQs
- Order management - Backlog monitoring, post order sales support, revenue recognition, invoicing, cost/margin control, monitoring order classifications
- Logistics support - Coordination with plants, shipping documents, freight, duties/taxes, customs
- Contracts - Focal point for Services contracts, legal reviews, CIDB requirements, LSPs, auditing
- Field Service Support - FS quotes, purchasing, TAR/project planning &support, materials management, visa/WP coordination, utilisation, monitoring hours
TASKS AND RESPONSIBILITIES:
- Ownership of SO and FSO processing
- Purchase order and contract review
- Ensuring of proper execution of customer orders in relation to QHSE and SLB procedures
- Providing order progress reports to clients as required
- Cost/margin control checks and cost allocations
- Submission of order acknowledgements
- Ownership of the Services backlog
- Ensuring timely revenue recognition through constant monitoring
- Assistance with revenue collection with focus on DSO
- Quotation of repair and field service works
- Attending regular internal meetings and external meetings as required
- Production schedule updates for TARs and key projects
- Coordination with plants, packers, FFs, end users and other parties toensure timely delivery of products
- Coordination of shipments for DDP orders
- Focal point for services contracts
- Ensuring compliance to CIDB for all projects
- Ownership of the Services NCRs and SQs
- To become familiar with company products, design principles andsafety aspects
- Planning of maintenance, troubleshooting, repair, assembly and testingactivities at customer location or SLB facility
- Coordination of visas/WPs required for field service activity
- Monitoring field service direct/indirect hours
- Direct progress reporting for field work scopes to the client
- To adhere and contribute to all SLB QHSE programs and system
QUALIFICATIONS/ EXPERIENCE:
- Equivalent of Advanced Technical Degree (Diploma or Bachelor’s level) in Engineering, Oil and Gas Production, Business or similar relevant qualifications preferred
- 5+ Years with V&M/VPS/CTV in tendering, document control, sales support, product specialist, engineering or similar role preferred
- Experience dealing with manufacturing plants preferred
- Experience working in team environments in person and remotely
- Knowledge of and experience with valve and actuation products
- Excellent English knowledge (verbal and written)
- Excellent Malay knowledge (verbal and written)
- Proficient in the primary Microsoft Office programs
- International Passport is mandatory as well as a clean criminal record
Project Specialist - Valve Services