Regional Product Marketing Manager (Fintech & Service Discovery)
Location: PJ
Employment Type: 6 Months Contract
Get to Know the Team
The Regional Product Marketing (PMM) team's purpose is to deliver tangible value to our customers through well-designed, discoverable products that solve pain points and smoothen friction in their daily experiences. We do this by understanding our customers and their needs, defining meaningful and unique value propositions that can be brought to life through product and communications, and by ensuring our users' voice is well-represented at every step of the product development and go-to-market journey.
Our team works hand in hand with Product, Design, Marketing and Operations teams across 8 markets, focusing on the areas that matter most to our customers (consumers, drivers, merchants, agents and partners).
Get to Know the Role
This is an individual contributor role working on various projects related to fintech and the discovery of services. You'll be in charge of the value propositions and user journey for online deliveries and be the advocate for our users and their experience. You will learn what motivates them and feed these insights into product development to ensure we develop world-class products that meet our consumers’ needs. You will also take these products to market, ensuring they reach the right audience with the right message at the right time.
The Critical Tasks You Will Perform:
- Develop product value proposition and messaging rooted in insights, data, and creativity.
- Lead or contribute to ongoing customer research and use insights to guide product and business teams on challenges and opportunities.
- Input into the user journey: product functionality, user experience, and potential pitfalls. Identify ways to drive discovery, manage expectations, mitigate poor experiences, educate or upsell as needed.
- Manage go-to-market for new features and products, partnering with multiple teams to drive adoption among customers.
- Measure product funnel and marketing success to recommend improvements to both product and communications.
- Build close relationships with product managers, designers, regional marketing teams (performance, brand, PR), country marketing teams, operations, and customer support to drive execution of launches and ongoing product usage.
Qualifications – Essential Skills You Will Need:
- Minimum 5 years of marketing experience with strong fundamentals, ideally in fintech, food delivery, or eCommerce.
- Led a multi-market/channel campaign that delivered measurable results.
- Initiated research that shifted or redefined a strategy.
- Influenced problem-solving beyond marketing communications.
- Delivered inspiring creative briefs leading to work you are proud of.
- Created communications plans and frameworks to guide marketing.
- Comfortable working with data and driving execution.
What Will Set You Apart:
- Storytelling & Creativity: Ability to turn functional product benefits into user-connected messages.
- Cross-functional Collaboration & Influence: Getting things done while advocating for the end-user.
- Business & User Needs Understanding: Balancing commercial goals with user satisfaction.
Job Types: Full-time, Contract
Contract length: 6 months
Pay: RM14,000.00 - RM15,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Application Question(s):
- Have you worked in fintech, food delivery, or eCommerce before?
- Do you have at least 5 years of marketing experience?
- Can you share an example of a multi-market or multi-channel campaign you have led that delivered measurable results?
Work Location: In person