Job description
TREES AND SUN OUTDOOR are currently seeking a Store manager for overseeing the performance and operations of the retail outlet.
RETAIL MANAGER (SPORT & OUTDOOR CATEGORY)
STORE LOCATION: GEORGETOWN, PENANG
SALARY: Basic + Commission + KPI
JOB DESCRIPTION:
-Sales and Profitability: Drive sales to meet or exceed store targets, analyze sales figures and forecast future sales volumes to maximize profits and manage store budgets and control expenses to ensure profitability.
-Customer Service: Ensure excellent customer service is consistently provided, resolve customer complaints and handle issues in a timely manner, implement strategies to improve customer satisfaction and loyalty.
-Staff Management: Interviewing new staff, create staff schedules and ensure optimal staffing levels, monitor staff performance, provide coaching, and conduct performance reviews.
-Store Operations: Ensure that the store operates smoothly and efficiently on a day-to-day basis, maintain store cleanliness, organization, and visual merchandising.
-Maintain awareness of market trends /monitor what competitors are doing.
REQUIREMENT:
- At least 5 years retail experience with min 1 year in a managerial role
- Candidate must have knowledge in Sport or Outdoor related product
- Experience in retail operations, budgeting, planning, customer service, sales and people leadership and management.
- Ability to communicate in Chinese, English and Malay.
Benefits:
- Cell phone reimbursement
- Opportunities for promotion
Schedule:
- Fixed shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Yearly bonus
Experience:
- Retail sales: 3 years (Preferred)
Job Type: Full-time
Pay: RM2,700.00 - RM3,500.00 per month
Benefits:
- Cell phone reimbursement
- Opportunities for promotion
Schedule:
- Fixed shift
Supplemental Pay:
- Commission pay
- Performance bonus
Application Question(s):
*
What is your expected salary?
- Are you active in sport or outdoor activity? (list down if have any)
Experience:
- Retail management: 1 year (Preferred)
Work Location: In person