- Deal with internal parties or vendors on project requirement and information gathering.
- Deal with vendors on incidents/issues ; follow up with vendor on root cause analysis, hardware replacement, preventive maintenance, etc.
- Champion various IT network and IT security related projects Method of Procedure (MOP) preparation and configuration for network equipment during project integration / migration / hardware replacement. (Such as Routing, Switching , Firewall, etc)
- Securing the IT network system according to the company’s IT security policy
- Maintain Thin Client and POS counter
- To complete Preventive Maintenance to all IT equipment and sent the monthly report
- To make sure all IT Asset updated and upload in workchat in monthly basis
- To monitor and follow up all ticket
- To manage and support IT systems and IT infrastructure
- To assist in any other tasks / projects as and when assigned
- To make sure all deployment of software upgrades, enhancements and fixes that are coordinated based on HQ instruction
- To monitor and ensure troubleshooting, systems backup, archiving, storage management and disaster recovery to ensure minimum downtime and disruption to the company’s operation
Job Types: Full-time, Permanent
Pay: RM1,700.00 - RM1,900.00 per month
Benefits:
- Cell phone reimbursement
- Opportunities for promotion
- Professional development
Work Location: In person
Application Deadline: 09/05/2025
Expected Start Date: 09/05/2025