Duties & Responsibilities:
1. Compile, review and summarize large quantities of data for superior, customer and reporting needs, ensuring accuracy and completeness.
2. Communicate with clients to gather information, answer inquiries and provide regular updates on case progress in a clear and professional manner.
3. Provide clear and accurate information to clients regarding their immigration and visa options based on current immigration laws and policies.
4. Generate clear, well-written emails, proposals, letters and forms, adhering to immigration requirements and ensuring accuracy.
5. Perform data entry and upload documents into the immigration system, maintaining organized and up-to-date case records and databases.
6. Oversee the status of immigration cases on a daily basis, recording and tracking important dates, deadlines and milestones for each case.
7. Coordinate with government agencies and other entities involved in the immigration process, ensuring compliance with laws, regulations and procedures.
8. Ensure compliance with immigration laws and regulations by reviewing case documents for completeness and accuracy, identifying and addressing any potential issues or inconsistencies.
9. Achieve high levels of customer service by proactively responding to client queries and providing updates on application status, advising clients on their immigration and visa needs.
10. Provide administrative support, including scheduling appointments, maintaining calendars, and coordinating meetings, as well as assisting with documentation for invoicing and other administrative tasks related to immigration cases.
11. Meet assigned targets and goals set by management.
12. Perform any other tasks assigned by management from time to time.
Job Types: Full-time, Permanent, Contract
Contract length: 24 months
Pay: RM1,960.21 - RM4,380.96 per month
Benefits:
- Professional development
Supplemental Pay:
- 13th month salary
- Performance bonus
- Yearly bonus
Application Question(s):
- Are you a critical thinking person OR detail oriented person?
Experience:
- Administrative: 3 years (Required)
Work Location: In person
Application Deadline: 07/31/2025
Expected Start Date: 07/21/2025